Orbiill: a cited AI assistant inside a SaaS billing product
Orbiill's users needed fast, correct answers about pricing configs, plans and Stripe setup — without digging through docs or waiting on support.
- What we builtAn assistant inside the product that answers from Orbiill's own docs, shows the source of every answer, and knows each customer's setup.
- How we checked qualityA list of real customer questions, re-tested before every change, so every change is measured before it ships.
- What shipped and what the client saidTaken from proof of concept to production and integrated into the product. "Significantly leveled up our user experience." — William Johnson, Founder
